We inspect ALL of our products carefully for defects before shipment. However if for any reason you do not like what we send you, we will be more than happy to workout a store credit for you.

Store credit, No refunds.

Email us first at info@ebrooklael.com

You can return unwanted/unused products within 7 working business days of receipt of your goods for store credit only, NO REFUND.

You have ninety (90) calendar days to return any tarnish free item from the date you received it if change color for an exchange  if we have the item in stock or a store credit. NO REFUNDS. (email us first info@ebrooklael.com)

Jewelry Care:

To fully enjoy any fashion jewelry you must realize that fashion (costume) jewelry is not meant to last a lifetime. We strive to sell high quality and durable FUN fashion jewelry at very reasonable prices. So with proper care you will get MANY SEASONS wear, and sometimes much more!

although majority of our accessories are stainless steel tarnish free, it's best to keep your jewelry away from the following to get the max wear. 

a. Water, lotion, perfume, UV light or other harsh chemicals

b. You are able to wear our stainless steel jewelry in the pool or ocean but none tarnish free should be kept away from water.

c. When NOT wearing, keep in a tight jewelry box or pouch

Do not use soap/water or jewelry cleaner to clean your costume jewelry. Just spray & rinse under the sink with water & wipe away any excess until dry. Exposure to chemicals will cause your jewelry to tarnish faster. Therefore, we recommend keeping away from harsh chemicals. 

APPAREAL

If you are not satisfied with your purchase because of size/fit, we’ll assist you with a prompt return. Ground shipping on any replacement order will be the customer responsibility. EBrookLael.com gladly accepts unworn, unwashed or defective full-priced merchandise for up to SEVEN days after you receive the package.

Original receipt, hygiene strip and tags must be attached for EXCHANGE ONLY for the same product. Also, please make sure to provide us with: Name, phone number, order number, and desired size. 

Customer is responsible for shipping cost when EXCHANGING ANY MERCHANDISE.

Elijah Brook Lael International LLC ™ DOES NOT REFUND ANY SHIPPING EXPENSES.

At this current time pre-orders and customization takes 3-6 weeks to process before shipping. Once the Order has been process, it will take 3-7 business days to ship.

 Note:

Must follow customization rules to guarantee products accuracy.

<<<<< REGULAR SHIPPING>>>>>

                     U.S.A

FREE SHIPPING: 4-7 days for delivery

PRIORITY SHIPPING: 2-4 days $9.99

OVER NIGHT SHIPPING: 1 DAY $26.99

SAME DAY DELIVERY MD & DC: 45.00 

                INTERNATIONAL

PRIORITY SHIPPING :  1-4 days $59.99 with delivery confirmation and signature

https://www.usps.com/international/gxg.htm

• Delivery in 1–3 business days
• Ships to about 180 countries
• Tracking to all destinations
• Includes up to $100 in insurance